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Shipping & Returns
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Shipping & Returns
Last updated: 17 September 2026
This page is a summary for purchases made through jadeluma.cn. The contracting seller is MOOTOPUP POWER TO PLAY LIMITED.
Shipping summary
Ready-to-ship orders are normally processed within 1–3 business days after payment is confirmed. Orders may be shipped from Shenzhen, Guangdong, China. After dispatch, estimated delivery is normally 5–8 business days for supported destinations. For full details, read our Shipping Policy.
Returns and refunds summary
Eligible returns and refunds are handled according to our Refund Policy and applicable law. Contact us before sending a return so we can provide the correct return instructions and return address.